Leah Seamark Diet Privacy Policy
Our contact details
Name: Leah Seamark, Registered Dietitian
Address: 33 McCreery Road, Sherborne, Dorset, DT9 4DT. Telephone Number: 07956283339
E-mail: info@leahseamarkdiet.co.uk
Registered with the Information Commissioner’s Office. Registration Number ZB534396.
Policy effective date: 11th April 2023.
This policy will be regularly reviewed and updated when necessary.
Leah Seamark Diet (“I”, “me”, “we”, “us” or “our”) operates the website www.leahseamarkdiet.co.uk (“our service”).
Leah Seamark Diet is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using our services, you can be assured that it will only be used in accordance with this privacy policy.
Our contact details
We collect your personal data because you give us consent to do so, in order to provide our independent nutrition and dietetic services to you.
The type of personal information we collect and how we collect it:
We currently collect and process the following information:
|
Data Collected |
How We Collect the Data |
|
Identity information, including name, age and date of birth, gender |
Referral letter from other healthcare professionals, our pre-appointment forms, website contact form and any written communications you may send us including electronic communications |
|
Contact information including address, email address, telephone number |
Referral letter from other healthcare professionals, our pre-appointment forms, website contact form and any written communications you may send us including electronic communications |
|
GP’s name and contact details |
Referral letter from other healthcare professionals, our pre-appointment forms and any oral or written communications you may have with us including electronic communications |
|
Contact details and names of other care professionals who support you |
Referral letter from other healthcare professionals, our pre-appointment forms and any oral or written communications you may have with us including electronic communications |
|
Current medical condition and past medical history |
Referral letter from other healthcare professionals, our pre-appointment forms and any oral or written communications you may have with us including electronic communications |
|
Medication |
Referral letter from other healthcare professionals, our pre-appointment forms and any oral or written communications you may have with us including electronic communications |
|
Relevant test results |
Referral letter from other healthcare professionals, our pre-appointment forms and any oral or written communications you may have with us including electronic communications |
|
Diet and lifestyle information |
Our pre-appointment forms and any oral or written communications you may have with us including electronic communications |
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- You contact us for information about our services via our website, by phone or email
- You communicate with us to book an appointment
- You complete our pre-appointment form
- As part of the dietetic appointment
We may also receive personal information indirectly, from the following sources in the following scenarios:
- From a referral letter or email from another healthcare professional who has referred you to our service
How we use the personal information
We use the information that you have given us in order to:
- Allow you to participate in the service you have chosen to do so.
- Personal information collection is required to allow Leah Seamark, Registered Dietitian, to complete an accurate assessment, make an informed decision about the advice and support required, and to communicate this advice to you and other relevant healthcare professionals involved in your care.
How we share information
We may share your personal data with your referrer and other healthcare professionals if you specifically request this and have consented to it.
We may be required to share personal data (for example with your GP or with the emergency services) if we consider that there is a real risk of harm to you or to others.
We will not distribute, sell or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.
The lawful basis for processing information
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Leah Seamark via email at info@leahseamarkdiet.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a legitimate interest.
How we store your personal information
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place encrypted electronic systems and standard operating procedures to safeguard and secure the information we collect. This includes storing electronic records and forms completed by your on Sync, which is GDPR compliant.
How long we keep personal information
If you contact Leah Seamark Diet, but do not arrange an appointment, your contact details will be kept for no longer than one year following your last correspondence or until you request for your details to be deleted.
If you have an appointment with Leah Seamark, Registered Dietitian, we are required to keep your records securely for 8 years. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
For tax purposes, the law requires us to keep basic information about our customers (including identity, contact and payment information) for six years after they stop using our service.
In some circumstances, we may anonymise your personal data for research of statistical purposes in which case we may use this information indefinitely without further notice to you.
As all personal data is kept electronically, when the data is no longer required, the records will be deleted from the laptop, the recycle bin, email mailboxes (including sent mail) and any secured on-line storage systems.
Controlling your personal information
We will not distribute, sell or lease your personal information to third parties unless we have your explicit permission or are required by law to do so.
You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR). If you would like a copy of the information held on you please contact Leah Seamark, Data Protection Officer, at 33 McCreery Road, Sherborne, Dorset, DT9 4DT, or via email at info@leahseamarkdiet.co.uk
If you believe that any information we are holding on you is incorrect or incomplete, please email or write to us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
What are my rights?
Under data protection law, you have rights including:
- Your right of access – You have the right to ask us for copies of your personal information.
- Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
- Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
- Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
- Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
- Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at Leah Seamark Diet, 33 McCreery Road, Sherborne, Dorset, DT9 4DT or via email at info@leahseamarkdiet.co.uk if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Leah Seamark Diet, 33 McCreery Road, Sherborne, Dorset, DT9 4DT or via email to info@leahseamarkdiet.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
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